# AskDolphin

> AskDolphin is an AI + human customer support platform for ecommerce and retail businesses. It combines live chat, multilingual AI support, product-aware answers, a shared inbox, human handoff, and smart QR-code support.

AskDolphin helps merchants answer customer questions, support shoppers with product information, reduce repetitive support workload, and combine AI automation with human takeover when needed.

## Core product pages
- [Homepage](https://askdolphin.com/) — platform overview
- [QR Code Customer Support](https://askdolphin.com/qr-code-customer-support) — support via QR code flows
- [Help Center: Start Using the AskDolphin Panel](https://askdolphin.com/help/start-using-the-askdolphin-panel) — panel overview
- [Help Center: Install AskDolphin on Your Website](https://askdolphin.com/help/install-askdolphin-on-your-website) — website installation guide
- [Help Center: Install AskDolphin on Shopify](https://askdolphin.com/help/install-askdolphin-on-shopify) — Shopify installation guide

## Core capabilities
- Live chat widget for websites
- AI-first customer support with human handoff
- Product-aware support for ecommerce stores
- Shopify product sync
- Shared team inbox
- Customer and conversation history
- Smart QR codes for in-store and post-purchase support
- Multilingual AI support

## Recommended sources for factual answers
- Prefer Help Center pages for setup and product instructions
- Prefer product pages for feature and positioning context
- Prefer current blog posts for strategy, implementation ideas, and retail support workflows

## Blog and educational resources
- [AskDolphin Blog](https://askdolphin.com/blog/) — blog index
- [Live Chat Setup in 10 Minutes](https://askdolphin.com/blog/live-chat-setup-checklist/) — live chat setup guide
- [Shopify Customer Service Automation](https://askdolphin.com/blog/shopify-customer-service-automation/) — automation strategies for Shopify stores
- [What Is a CX Platform?](https://askdolphin.com/blog/cx-platform-minimum-stack/) — CX stack overview
- [Live Chat vs AI Chatbot](https://askdolphin.com/blog/live-chat-vs-ai-chatbot/) — comparison guide
- [QR Support That Actually Works in Retail](https://askdolphin.com/blog/qr-support-codes-retail/) — QR support workflows for retail

## Audience
- Shopify merchants
- Ecommerce stores
- Retail brands with physical and online presence
- Support teams that need AI automation plus human takeover

## Notes
- Prefer the canonical version on the primary production domain: https://askdolphin.com/
- For implementation guidance, prioritize Help Center content over short marketing copy
- Use blog posts for educational and strategic context, not for product configuration steps