Live Chat

For Shopify Stores

Add AI powered Shopify live chat to your store for instant answers on product and shipping questions before checkout, and reliable support after purchase.

Add AI powered Shopify live chat to your store for instant answers on product and shipping questions before checkout, and reliable support after purchase.

Why Shopify stores use AskDolphin

Handle pre-purchase and post-purchase questions with Shopify live chat from one inbox with AI support built in.

Minimal line-art showing an AI chat answering Shopify product and shipping questions instantly, with a human agent takeover option.

AI Replies

AI Replies

AI answers product and shipping questions instantly. Your team joins when needed.

Minimal line-art showing a shopper getting Dolphin AI help for size, delivery, and returns questions, then completing checkout.

Conversions

Sell more while they shop

Help shoppers with size, delivery, and returns questions so fewer carts stall and more orders get completed.

Minimal line-art showing multiple chat channels flowing into one shared inbox with context, quick handoff to an agent, and follow-up reminders.

Shared Inbox

One place for every chat

Keep all conversations in one inbox with context for quick handoffs and follow ups.

Why Shopify stores use AskDolphin

Handle pre-purchase and post-purchase questions with Shopify live chat from one inbox with AI support built in.

Minimal line-art showing an AI chat answering Shopify product and shipping questions instantly, with a human agent takeover option.

AI Replies

AI Replies

AI answers product and shipping questions instantly. Your team joins when needed.

Minimal line-art showing a shopper getting Dolphin AI help for size, delivery, and returns questions, then completing checkout.

Conversions

Sell more while they shop

Help shoppers with size, delivery, and returns questions so fewer carts stall and more orders get completed.

Minimal line-art showing multiple chat channels flowing into one shared inbox with context, quick handoff to an agent, and follow-up reminders.

Shared Inbox

One place for every chat

Keep all conversations in one inbox with context for quick handoffs and follow ups.

Why Shopify stores use AskDolphin

Handle pre-purchase and post-purchase questions with Shopify live chat from one inbox with AI support built in.

Minimal line-art showing an AI chat answering Shopify product and shipping questions instantly, with a human agent takeover option.

AI Replies

AI Replies

AI answers product and shipping questions instantly. Your team joins when needed.

Minimal line-art showing a shopper getting Dolphin AI help for size, delivery, and returns questions, then completing checkout.

Conversions

Sell more while they shop

Help shoppers with size, delivery, and returns questions so fewer carts stall and more orders get completed.

Minimal line-art showing multiple chat channels flowing into one shared inbox with context, quick handoff to an agent, and follow-up reminders.

Shared Inbox

One place for every chat

Keep all conversations in one inbox with context for quick handoffs and follow ups.

Turn chats into sales

Turn chats into sales

Turn chats into sales

Shopify live chat with product sync

Shopify live chat with product sync

Shopify live chat with product sync

Auto-sync products so every reply stays accurate.
Sync messages, products, and customer data
across your favorite platforms.

Common Shopify live chat questions

Common Shopify live chat questions

These are the questions shoppers ask while browsing your store. AskDolphin helps you answer them instantly with AI live chat.

These are the questions shoppers ask while browsing your store. AskDolphin helps you answer them instantly with AI live chat.

Do you have this in my size?

Help shoppers find the right fit instantly and remove purchase hesitation.

Minimal tilted icon cluster showing a t-shirt, rulers, and an S M L size selector with subtle depth and a checkmark.
Minimal tilted icon cluster showing a t-shirt, rulers, and an S M L size selector with subtle depth and a checkmark.
Minimal tilted icon cluster showing a t-shirt, rulers, and an S M L size selector with subtle depth and a checkmark.

Is this product in stock?

Answer availability questions in real time while customers are ready to buy.

Minimal bottom-right icon showing a t-shirt product tile and an “In stock” status with a checkmark and cursor click.
Minimal bottom-right icon showing a t-shirt product tile and an “In stock” status with a checkmark and cursor click.
Minimal bottom-right icon showing a t-shirt product tile and an “In stock” status with a checkmark and cursor click.

How much is shipping to my country?

Share delivery costs and regions instantly to avoid cart drop-off.

Minimal illustration of a globe with delivery routes, location pins, and a price tag icon representing shipping costs by country.
Minimal illustration of a globe with delivery routes, location pins, and a price tag icon representing shipping costs by country.

AI Live Chat Replies

When will my order arrive?

Set clear delivery expectations before and after purchase.

Minimal icon illustration of a delivery timeline from package to home with checkpoints, truck, calendar, and clock for order arrival ETA.
Minimal icon illustration of a delivery timeline from package to home with checkpoints, truck, calendar, and clock for order arrival ETA.

Can I return or exchange this item?

Clarify returns and refunds upfront to build buyer confidence.

Minimal line-art of a shopper returning or exchanging an item at a counter with return arrows, receipt, and a shield checkmark for confidence.
Minimal line-art of a shopper returning or exchanging an item at a counter with return arrows, receipt, and a shield checkmark for confidence.
Minimal line-art of a shopper returning or exchanging an item at a counter with return arrows, receipt, and a shield checkmark for confidence.

AI Live Chat for Shopify with a Support Inbox

AI Live Chat for Shopify with a Support Inbox

Answer product, shipping, returns, and order questions with AI, then manage every chat in one support inbox.

Answer product, shipping, returns, and order questions with AI, then manage every chat in one support inbox.

AI Live Chat for Shopify

Give shoppers instant answers while they browse, then switch to human support in the same chat.

AI replies first

AI handles product and shipping questions in seconds, so customers keep moving toward checkout.

Smooth human takeover

Take over instantly when a shopper needs a human, without losing chat context.

On brand chat widget

Match your Shopify store with colours, tone, and placement so chat feels native.

Lead capture when it matters

Collect name and email only when needed for follow ups, quotes, or out of hours support.

Dark mode settings screen showing AskDolphin AI first response in Shopify live chat with a live preview where AI answers product and shipping questions instantly.

AI Live Chat for Shopify

Give shoppers instant answers while they browse, then switch to human support in the same chat.

AI replies first

AI handles product and shipping questions in seconds, so customers keep moving toward checkout.

Smooth human takeover

Take over instantly when a shopper needs a human, without losing chat context.

On brand chat widget

Match your Shopify store with colours, tone, and placement so chat feels native.

Lead capture when it matters

Collect name and email only when needed for follow ups, quotes, or out of hours support.

Dark mode settings screen showing AskDolphin AI first response in Shopify live chat with a live preview where AI answers product and shipping questions instantly.

AI Live Chat for Shopify

Give shoppers instant answers while they browse, then switch to human support in the same chat.

AI replies first

AI handles product and shipping questions in seconds, so customers keep moving toward checkout.

Smooth human takeover

Take over instantly when a shopper needs a human, without losing chat context.

On brand chat widget

Match your Shopify store with colours, tone, and placement so chat feels native.

Lead capture when it matters

Collect name and email only when needed for follow ups, quotes, or out of hours support.

Dark mode settings screen showing AskDolphin AI first response in Shopify live chat with a live preview where AI answers product and shipping questions instantly.

AI Live Chat for Shopify

Give shoppers instant answers while they browse, then switch to human support in the same chat.

AI replies first

AI handles product and shipping questions in seconds, so customers keep moving toward checkout.

Smooth human takeover

Take over instantly when a shopper needs a human, without losing chat context.

On brand chat widget

Match your Shopify store with colours, tone, and placement so chat feels native.

Lead capture when it matters

Collect name and email only when needed for follow ups, quotes, or out of hours support.

Dark mode settings screen showing AskDolphin AI first response in Shopify live chat with a live preview where AI answers product and shipping questions instantly.
AskDolphin team inbox showing all Shopify live chat conversations organized in one inbox with conversation list, message thread, and customer context panel.

Shopify Live Chat
Support Inbox

Manage every Shopify live chat conversation in one support inbox with customer context, assignments, and follow ups.

One inbox for every chat

Keep all Shopify live chat messages organised in one place so your team replies faster.

Customer profiles and chat history

See returning shoppers and past conversations so you can respond with full context.

Assignments and handover

Assign chats to the right teammate and add internal notes for smooth handovers.

Follow ups, built in

Snooze, reopen, and follow up later without losing the conversation thread.

AskDolphin team inbox showing all Shopify live chat conversations organized in one inbox with conversation list, message thread, and customer context panel.

Shopify Live Chat
Support Inbox

Manage every Shopify live chat conversation in one support inbox with customer context, assignments, and follow ups.

One inbox for every chat

Keep all Shopify live chat messages organised in one place so your team replies faster.

Customer profiles and chat history

See returning shoppers and past conversations so you can respond with full context.

Assignments and handover

Assign chats to the right teammate and add internal notes for smooth handovers.

Follow ups, built in

Snooze, reopen, and follow up later without losing the conversation thread.

AskDolphin team inbox showing all Shopify live chat conversations organized in one inbox with conversation list, message thread, and customer context panel.

Shopify Live Chat
Support Inbox

Manage every Shopify live chat conversation in one support inbox with customer context, assignments, and follow ups.

One inbox for every chat

Keep all Shopify live chat messages organised in one place so your team replies faster.

Customer profiles and chat history

See returning shoppers and past conversations so you can respond with full context.

Assignments and handover

Assign chats to the right teammate and add internal notes for smooth handovers.

Follow ups, built in

Snooze, reopen, and follow up later without losing the conversation thread.

AskDolphin team inbox showing all Shopify live chat conversations organized in one inbox with conversation list, message thread, and customer context panel.

Shopify Live Chat
Support Inbox

Manage every Shopify live chat conversation in one support inbox with customer context, assignments, and follow ups.

One inbox for every chat

Keep all Shopify live chat messages organised in one place so your team replies faster.

Customer profiles and chat history

See returning shoppers and past conversations so you can respond with full context.

Assignments and handover

Assign chats to the right teammate and add internal notes for smooth handovers.

Follow ups, built in

Snooze, reopen, and follow up later without losing the conversation thread.

Product-aware AI for Shopify live chat

Product-aware AI for Shopify live chat

Product-aware AI for Shopify live chat

Answer general support questions and product-specific questions in the same Shopify live chat—so shoppers get accurate answers while they browse.

Answer general support questions and product-specific questions in the same Shopify live chat—so shoppers get accurate answers while they browse.

Connect Shopify once to power product chat and QR-code support from one dashboard.

Dark AskDolphin support chat UI showing AI answering Shopify shipping, returns, and order update questions with a human agent takeover in the same conversation.

General support chat

AI handles common Shopify questions like shipping, returns, and order updates instantly, then your team can jump in when a customer needs a human.

Dark AskDolphin support chat UI showing AI answering Shopify shipping, returns, and order update questions with a human agent takeover in the same conversation.

General support chat

AI handles common Shopify questions like shipping, returns, and order updates instantly, then your team can jump in when a customer needs a human.

Dark AskDolphin support chat UI showing AI answering Shopify shipping, returns, and order update questions with a human agent takeover in the same conversation.

General support chat

AI handles common Shopify questions like shipping, returns, and order updates instantly, then your team can jump in when a customer needs a human.

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Product chat with Shopify context

When a shopper chats from a product page, replies stay accurate with product details like variants, availability, and key info included in the conversation.

graphic

Product chat with Shopify context

When a shopper chats from a product page, replies stay accurate with product details like variants, availability, and key info included in the conversation.

graphic

Product chat with Shopify context

When a shopper chats from a product page, replies stay accurate with product details like variants, availability, and key info included in the conversation.

Shopify live chat use cases

Use AI live chat to answer shopper questions fast and turn more visits into sales.

Product questions

Instant answers for product details so shoppers choose faster while they browse.

Product questions

Instant answers for product details so shoppers choose faster while they browse.

Shipping and delivery

Share delivery costs, delivery times, and options instantly before customers reach checkout.

Shipping and delivery

Share delivery costs, delivery times, and options instantly before customers reach checkout.

Returns and refunds

Show your returns policy fast and the next step to take without back-and-forth.

Returns and refunds

Show your returns policy fast and the next step to take without back-and-forth.

Size and fit support

Reduce hesitation with quick size guidance and fit questions answered in chat.

Size and fit support

Reduce hesitation with quick size guidance and fit questions answered in chat.

Store policies and FAQs

Answer common policy questions (payments, warranty, subscriptions, gift cards) instantly in live chat.

Store policies and FAQs

Answer common policy questions (payments, warranty, subscriptions, gift cards) instantly in live chat.

Product recommendations

Help shoppers choose with quick comparisons and suggestions based on what they’re viewing.

Product recommendations

Help shoppers choose with quick comparisons and suggestions based on what they’re viewing.

Shopify live chat use cases

Use AI live chat to answer shopper questions fast and turn more visits into sales.

Product questions

Instant answers for product details so shoppers choose faster while they browse.

Shipping and delivery

Share delivery costs, delivery times, and options instantly before customers reach checkout.

Returns and refunds

Show your returns policy fast and the next step to take without back-and-forth.

Size and fit support

Reduce hesitation with quick size guidance and fit questions answered in chat.

Store policies and FAQs

Answer common policy questions (payments, warranty, subscriptions, gift cards) instantly in live chat.

Product recommendations

Help shoppers choose with quick comparisons and suggestions based on what they’re viewing.

Shopify live chat use cases

Use AI live chat to answer shopper questions fast and turn more visits into sales.

Product questions

Instant answers for product details so shoppers choose faster while they browse.

Shipping and delivery

Share delivery costs, delivery times, and options instantly before customers reach checkout.

Returns and refunds

Show your returns policy fast and the next step to take without back-and-forth.

Size and fit support

Reduce hesitation with quick size guidance and fit questions answered in chat.

Store policies and FAQs

Answer common policy questions (payments, warranty, subscriptions, gift cards) instantly in live chat.

Product recommendations

Help shoppers choose with quick comparisons and suggestions based on what they’re viewing.

AskDolphin vs typical Shopify live chat apps

AskDolphin vs typical Shopify live chat apps

AskDolphin vs typical Shopify
live chat apps

Get AI Shopify live chat plus a support inbox to manage every conversation in one place.

Get AI Shopify live chat plus a support inbox to manage every conversation in one place.

Other live chat apps

Manual replies with basic chat

No AI-to-human handoff flow

Little Shopify product context

Chats scattered across tools

Slower replies, more missed chats

AskDolphin

AI replies first

Human takeover in the same thread

Shopify product context for accuracy

Support inbox for every conversation

Assign chats, notes, handovers

Other live chat apps

Manual replies with basic chat

No AI-to-human handoff flow

Little Shopify product context

Chats scattered across tools

Slower replies, more missed chats

AskDolphin

AI replies first

Human takeover in the same thread

Shopify product context for accuracy

Support inbox for every conversation

Assign chats, notes, handovers

Other live chat apps

Manual replies with basic chat

No AI-to-human handoff flow

Little Shopify product context

Chats scattered across tools

Slower replies, more missed chats

AskDolphin

AI replies first

Human takeover in the same thread

Shopify product context for accuracy

Support inbox for every conversation

Assign chats, notes, handovers

Other live chat apps

Manual replies with basic chat

No AI-to-human handoff flow

Little Shopify product context

Chats scattered across tools

Slower replies, more missed chats

AskDolphin

AI replies first

Human takeover in the same thread

Shopify product context for accuracy

Support inbox for every conversation

Assign chats, notes, handovers

Shopify live chat FAQs

Quick answers about AskDolphin’s AI live chat for Shopify.

What is the best live chat for Shopify?

What is the best live chat for Shopify?

What is the best live chat for Shopify?

What is the best live chat for Shopify?

Can Shopify live chat increase sales?

Can Shopify live chat increase sales?

Can Shopify live chat increase sales?

Can Shopify live chat increase sales?

Can the AI answer product questions on Shopify?

Can the AI answer product questions on Shopify?

Can the AI answer product questions on Shopify?

Can the AI answer product questions on Shopify?

Can a human take over from the AI?

Can a human take over from the AI?

Can a human take over from the AI?

Can a human take over from the AI?

Does AskDolphin Shopify live chat work on mobile?

Does AskDolphin Shopify live chat work on mobile?

Does AskDolphin Shopify live chat work on mobile?

Does AskDolphin Shopify live chat work on mobile?

What happens if no one is online?

What happens if no one is online?

What happens if no one is online?

What happens if no one is online?

Is it hard to set up live chat on Shopify?

Is it hard to set up live chat on Shopify?

Is it hard to set up live chat on Shopify?

Is it hard to set up live chat on Shopify?

Can I customise the Shopify chat widget?

Can I customise the Shopify chat widget?

Can I customise the Shopify chat widget?

Can I customise the Shopify chat widget?

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Made for Shopify

AI Live Chat for Shopify

AI Live Chat for Shopify

Turn questions into sales fast

Turn questions into sales fast