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Featured Blogs

Multilingual Support Without the Chaos

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Illustration showing a customer scanning a QR code on product packaging to access setup and warranty help during unboxing, using SKU-level QR code support.
Illustration showing a customer scanning a QR code on product packaging to access setup and warranty help during unboxing, using SKU-level QR code support.
Framer
Framer

QR Codes by SKU: Make Unboxing Support Dead Simple

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Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

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Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

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Illustration showing a merchant overwhelmed by return emails and Shopify macro templates turning messy return questions into clear replies with next steps, timelines, and fee explanations.
5 Jan 2026
Stop Rewriting the Same Return Email - Shopify Macro Templates That Actually Work

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Illustration showing a merchant overwhelmed by return emails and Shopify macro templates turning messy return questions into clear replies with next steps, timelines, and fee explanations.
5 Jan 2026
Stop Rewriting the Same Return Email - Shopify Macro Templates That Actually Work

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Illustration showing shoppers scanning QR codes for in-store help and post-purchase support, routing questions into a single retail support inbox.
2 Jan 2026
QR Code Customer Support: In-Store and Post-Purchase

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Illustration showing shoppers scanning QR codes for in-store help and post-purchase support, routing questions into a single retail support inbox.
2 Jan 2026
QR Code Customer Support: In-Store and Post-Purchase

Read article

Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

Read article

Illustration showing a merchant overwhelmed by return emails and Shopify macro templates turning messy return questions into clear replies with next steps, timelines, and fee explanations.
5 Jan 2026
Stop Rewriting the Same Return Email - Shopify Macro Templates That Actually Work

Read article

Multilingual Support Without the Chaos

Read article

Illustration showing a customer scanning a QR code on product packaging to access setup and warranty help during unboxing, using SKU-level QR code support.
Illustration showing a customer scanning a QR code on product packaging to access setup and warranty help during unboxing, using SKU-level QR code support.
Framer
Framer

QR Codes by SKU: Make Unboxing Support Dead Simple

Read article

Recent Post

Recent Post

Illustration of a merchant using AI chat on Shopify to handle customer support without added complexity
5 Feb 2026
AI Chat on Shopify Without the Headache

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Illustration of a merchant using AI chat on Shopify to handle customer support without added complexity
5 Feb 2026
AI Chat on Shopify Without the Headache

Read article

Illustration of a merchant using AI chat on Shopify to handle customer support without added complexity
5 Feb 2026
AI Chat on Shopify Without the Headache

Read article

Illustration of a merchant using AI chat on Shopify to handle customer support without added complexity
5 Feb 2026
AI Chat on Shopify Without the Headache

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Illustration showing live chat and AI chatbot working together in a hybrid support setup for a growing ecommerce store.
29 Jan 2026
Live Chat vs AI Chatbot: What Actually Works for Growing Stores?

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Illustration showing live chat and AI chatbot working together in a hybrid support setup for a growing ecommerce store.
29 Jan 2026
Live Chat vs AI Chatbot: What Actually Works for Growing Stores?

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Illustration showing live chat and AI chatbot working together in a hybrid support setup for a growing ecommerce store.
29 Jan 2026
Live Chat vs AI Chatbot: What Actually Works for Growing Stores?

Read article

Illustration showing live chat and AI chatbot working together in a hybrid support setup for a growing ecommerce store.
29 Jan 2026
Live Chat vs AI Chatbot: What Actually Works for Growing Stores?

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Illustration showing a customer scanning a QR code in a retail store to access help, FAQs, and chat support while a shop assistant stands behind the counter
27 Jan 2026
QR Support That Actually Works in Retail

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Illustration showing a customer scanning a QR code in a retail store to access help, FAQs, and chat support while a shop assistant stands behind the counter
27 Jan 2026
QR Support That Actually Works in Retail

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Illustration showing a customer scanning a QR code in a retail store to access help, FAQs, and chat support while a shop assistant stands behind the counter
27 Jan 2026
QR Support That Actually Works in Retail

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Illustration showing a customer scanning a QR code in a retail store to access help, FAQs, and chat support while a shop assistant stands behind the counter
27 Jan 2026
QR Support That Actually Works in Retail

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Illustration showing how omnichannel customer experience works for small retail teams in 2026, connecting in-store, online, chat, email, returns, fulfilment, and support into one joined-up flow.
22 Jan 2026
What Omnichannel CX Really Means for Small Retail Teams in 2026

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Illustration showing how omnichannel customer experience works for small retail teams in 2026, connecting in-store, online, chat, email, returns, fulfilment, and support into one joined-up flow.
22 Jan 2026
What Omnichannel CX Really Means for Small Retail Teams in 2026

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Illustration showing how omnichannel customer experience works for small retail teams in 2026, connecting in-store, online, chat, email, returns, fulfilment, and support into one joined-up flow.
22 Jan 2026
What Omnichannel CX Really Means for Small Retail Teams in 2026

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Illustration showing how omnichannel customer experience works for small retail teams in 2026, connecting in-store, online, chat, email, returns, fulfilment, and support into one joined-up flow.
22 Jan 2026
What Omnichannel CX Really Means for Small Retail Teams in 2026

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Post-purchase customer experience tools showing order tracking, QR code chat support, and return and refund information used to reduce ecommerce support tickets.
20 Jan 2026
Post-Purchase CX Tools That Cut Support Tickets

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Post-purchase customer experience tools showing order tracking, QR code chat support, and return and refund information used to reduce ecommerce support tickets.
20 Jan 2026
Post-Purchase CX Tools That Cut Support Tickets

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Post-purchase customer experience tools showing order tracking, QR code chat support, and return and refund information used to reduce ecommerce support tickets.
20 Jan 2026
Post-Purchase CX Tools That Cut Support Tickets

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Post-purchase customer experience tools showing order tracking, QR code chat support, and return and refund information used to reduce ecommerce support tickets.
20 Jan 2026
Post-Purchase CX Tools That Cut Support Tickets

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Illustration showing a minimum CX platform stack for small teams, bringing scattered CX tools like chat, surveys, analytics, and CRM into one integrated system to reduce support noise and improve customer experience.
15 Jan 2026
What Is a CX Platform? The Minimum Stack for Small Teams

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Illustration showing a minimum CX platform stack for small teams, bringing scattered CX tools like chat, surveys, analytics, and CRM into one integrated system to reduce support noise and improve customer experience.
15 Jan 2026
What Is a CX Platform? The Minimum Stack for Small Teams

Read article

Illustration showing a minimum CX platform stack for small teams, bringing scattered CX tools like chat, surveys, analytics, and CRM into one integrated system to reduce support noise and improve customer experience.
15 Jan 2026
What Is a CX Platform? The Minimum Stack for Small Teams

Read article

Illustration showing a minimum CX platform stack for small teams, bringing scattered CX tools like chat, surveys, analytics, and CRM into one integrated system to reduce support noise and improve customer experience.
15 Jan 2026
What Is a CX Platform? The Minimum Stack for Small Teams

Read article

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Get Notifications For Each Fresh Post

Get Notifications For Each Fresh Post

Get Notifications For Each Fresh Post