Install AskDolphin

Install AskDolphin on your Website

Adding AskDolphin to your website is quick and straightforward. You have two options to get started: installing the AskDolphin plugin on your web platform or adding the AskDolphin JavaScript code to your website's code.

Adding AskDolphin to your website is quick and straightforward. You have two options to get started: installing the AskDolphin plugin on your web platform or adding the AskDolphin JavaScript code to your website's code.

Table of Content

Table of Content

Table of Content

In this article, you’ll learn:

  • How to install AskDolphin using the plugin installation

  • How to install AskDolphin using the JavaScript code installation

Let’s get started and make your setup process as simple as possible!



AskDolphin Plugin Installation

For the easiest and most convenient way to install AskDolphin, search for the AskDolphin plugin in your platform's app store. Follow the simple step-by-step guide to get started quickly.

If your platform doesn’t support plugins, don’t worry! You can still integrate AskDolphin by using the JavaScript code installation method.




JavaScript Code Installation

To install AskDolphin using the JavaScript code method on your website, you’ll first need to create an AskDolphin account. To get started, visit our website at askdolphin.com and click the Get Started button to sign up for a new account. If you already have an account, simply click the Sign In button to proceed.

AskDolphin homepage with an arrow pointing to the ‘Get Started’ button in the top-right corner.


The installation process is simple and requires just one line of JavaScript code to be pasted into the correct section of your website's code.


To install AskDolphin using the JavaScript method:


1. Locate Your Installation Code

To find your unique AskDolphin JavaScript code, go to:

Settings > Live Chat > Installation section in your AskDolphin panel.

AskDolphin Settings panel with an arrow pointing to the Live Chat installation menu option.



Under the Manual Installation tab, you’ll find your unique AskDolphin installation code:

AskDolphin installation page showing manual installation instructions, highlighted by an arrow pointing to the code snippet section.



2. Copy the JavaScript Code

Click the Copy to Clipboard button to copy the JavaScript code.

AskDolphin installation page with an arrow pointing to the Copy to clipboard button for the chat widget code snippet.



3. Access Your Website's Backend

Log in to your website's backend using the tool or dashboard that allows you to edit your site files. Alternatively, access the server where your website is hosted.



4. Locate the File with the </body> Tag

Search for the HTML or PHP file containing the </body> tag. Usually, this will be a file like index.html or index.php.

If your website is built on a CMS or page builder, you may need to access a specific code editor section to add custom scripts.

  • Note: If you’re unsure where to find this file, consult your web designer or platform support team.

GIF showing a file directory where a blue arrow points to the ‘index.php’ file to be opened for manual installation.



5. Paste the JavaScript Code Above the </body> Tag

Locate the closing </body> tag in your file. Use the search function or scroll to the bottom of the file.

Paste the JavaScript code snippet above the closing </body> tag.

GIF showing a code editor with a search prompt highlighting how to find the </body> tag using CTRL+F.



6. Save Your Changes

Save the changes to your website file.



7. Verify the Integration

After saving the changes, visit your AskDolphin Panel in the Installation Section to confirm the widget’s activation. If installed successfully, you’ll see a Live chat widget installed confirmation.

AskDolphin installation screen showing a green ‘Live chat widget installed’ status with an arrow pointing to the confirmation message.



Once confirmed, visit your website to ensure the AskDolphin chat widget is visible and ready to engage with your visitors.

GIF showing a cursor clicking the AskDolphin chat widget icon to open the live chat.



You’ve successfully installed AskDolphin Chat on your website!