About AskDolphin

Good customer support shouldn't depend on the size of your team.

AskDolphin is an AI customer support platform for small and growing businesses. It starts conversations with visitors who look ready to buy, answers from knowledge you approve, acts on Shopify carts and orders, and keeps chat, email and QR codes in one inbox.

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Do you ship to Canada?Is this one dishwasher safe?Can I change my delivery address?Do you have it in a size 9?What time do you close on Sunday?Is breakfast included?How do I return this?Is there a warranty?Do you ship to Canada?Is this one dishwasher safe?Can I change my delivery address?Do you have it in a size 9?What time do you close on Sunday?Is breakfast included?How do I return this?Is there a warranty?

Where is my order?Can I book a table for six?Does it come in blue?Which one is right for me?Can you send me an invoice?Is it back in stock soon?How do I set this up?Do you deliver on Saturdays?Where is my order?Can I book a table for six?Does it come in blue?Which one is right for me?Can you send me an invoice?Is it back in stock soon?How do I set this up?Do you deliver on Saturdays?

Our mission

To give every small business the kind of customer support that used to need a big team.

A customer with a question is still interested. They should get a real answer, quickly, whether the business behind the counter has two hundred people or two.

Why we built AskDolphin

The problem
Small businesses get the same questions as big ones.
Does it ship by Friday? Is it the right size? Can I send it back? A large company puts a support team on those questions. A small one has whoever is free, and on a busy day that is nobody. The customer waits a little, then buys somewhere else.
The idea
One inbox, and an AI that knows your business.
So we built one place for website chat, email and QR codes. Dolphin AI, the assistant built into AskDolphin, answers from the business's own products, pages and Help Center, and a sales assistant opens the conversation when a visitor looks ready to buy. When it needs a person, your team steps in.
Today
It does the work, not only the talking.
On Shopify it can add to the cart, change an order or start a return. Session replay shows where visitors got stuck, and AI reports say what changed. Your team runs it all from one panel, whether the customer wrote from your website, by email or from a QR code on a shelf.

What we believe

Honest beats clever.
Dolphin AI answers only from what your business has approved, and hands everything else to your team. We describe our own product the same way: what it does, nothing bigger.
People stay in charge.
AI works for your team. You choose where it replies, where it drafts and where it stays quiet.
Small teams first.
Built for the business with one person on support, or none. If it needs a consultant, we're not done.
Be where the question is.
Questions come up in a chat, an inbox or in front of a shelf. Support should be there.
Prices you can plan around.
Start free, pay for the conversations you need, and set a monthly limit on AI spending.

Who we build for

Online stores
Shopify and ecommerce shops answering product questions while customers are still browsing.
Shops, restaurants and hotels
Customers standing right there, phone in hand: scanning a QR code beats finding someone to ask.
Teams that run on email
Service businesses whose support lives in Gmail or Microsoft 365. Dolphin AI drafts the reply; a person presses send.
Agencies
Studios that add AskDolphin to client sites and earn recurring commission.

The team behind AskDolphin

AskDolphin is a remote company headquartered in London, United Kingdom. We design and build the whole product ourselves, from the chat widget on your website to the AI behind it.

Support is by live chat and email, answered by the people who build the product. You can follow AskDolphin on LinkedIn.

Head office
London
United Kingdom
Free trial
14 days
Every feature, no card needed
Setup
1 min
On any website, with one embed

In their words

"Since integrating AskDolphin, our customer service has become more streamlined and proactive. The QR code feature has been a game-changer in our stores, offering seamless post-purchase support."
Cuemars — Director at Cuemars

"As a solo artist running GoodBond, I needed a solution to manage customer inquiries without dedicating all my time to it. AskDolphin's AI handles most of the questions my customers ask, freeing me up to focus on my designs."
GoodBond — Founder of GoodBond

Questions about AskDolphin

Something not answered? Ask us.

What is AskDolphin?

AskDolphin is an AI customer support platform for small and growing businesses. It brings website chat, email and QR code conversations into one inbox, starts conversations with visitors who look ready to buy, and answers from knowledge a business has approved. The team takes over whenever a person is needed.

What is AskDolphin's mission?

Our mission is to give every small business the kind of customer support that used to need a big team. In practice that means one inbox for every channel, AI that answers and helps sell, and people in charge of everything else.

Who is AskDolphin for?

Small and growing businesses: Shopify and ecommerce stores; shops, restaurants and hotels; service businesses that handle support by email; and agencies that look after client websites.

How much does AskDolphin cost?

AskDolphin is free to start: the Free plan covers 50 conversations a month and needs no card. Pro, the paid plan with every feature, starts at $19 a month for 100 conversations, or $15 a month when you pay yearly. Dolphin AI is charged by use, and you set a monthly limit that it never goes past. Every size and price is on the pricing page.

Which platforms does AskDolphin work with?

AskDolphin connects to Shopify, Gmail, Microsoft 365 and custom business email. It installs on any website with one snippet of code, and on Framer with a plugin. Smart QR codes need no website at all. The full list is on the integrations page.

Is AskDolphin just a chatbot?

No. The chat widget is one part. AskDolphin also has a shared inbox for chat, email and QR codes, a sales assistant that starts conversations, session replay, AI reports, a Help Center, and Shopify actions such as add to cart or start a return.

Where is AskDolphin based?

AskDolphin is headquartered in London, United Kingdom, and works as a remote team.

How do I contact AskDolphin?

Use the live chat on askdolphin.com or inside your AskDolphin panel, or email support@askdolphin.com.

Good customer support shouldn't depend on the size of your team.

To give every small business the kind of customer support that used to need a big team.

Why we built AskDolphin

Small businesses get the same questions as big ones.

One inbox, and an AI that knows your business.

It does the work, not only the talking.

What we believe

Who we build for

The team behind AskDolphin

In their words

Questions about AskDolphin

Your customers are already asking. Start answering.