Overview

Bring customer emails and chats into one shared workspace without changing how your team works. AskDolphin helps businesses manage support conversations in a single inbox, so teams can view messages, keep full context, collaborate faster, and reply from one place.

Key features

• Manage emails and chats in one shared inbox

• Sync incoming emails from Gmail and other providers into AskDolphin

• View full conversation history for more accurate replies

• Assign conversations to team members and collaborate easily

• Reply to customers from one interface without switching tools

Email providers & Gmail integration

AskDolphin supports connecting multiple email providers, including Gmail, to help businesses manage customer support conversations in one place.

When a user connects a Gmail account, AskDolphin uses Google OAuth to securely request access with the user’s permission. This allows AskDolphin to:

• Read and sync incoming email messages and conversation history

• Display emails inside the AskDolphin inbox for support teams

• Send replies to customers directly from the connected Gmail account

AskDolphin only accesses Gmail data after the user explicitly connects their account and grants permission. The data is used solely to provide email inbox and customer support functionality.