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Articles tagged with

AI with human handoff

Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
Option 2
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

Read article

Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
Option 2
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

Read article

Illustration showing Shopify customer service automation, with routine support questions like order tracking and returns handled automatically, while complex and emotional issues are handled by a person.
Option 2
7 Jan 2026
Shopify customer service automation: what to automate first and what not to

Read article

Articles tagged with

AI with human handoff

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