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AskDolphin AI Customer Support Platform | Shared Inbox, Human Handoff & QR Support

This one-minute video shows how AskDolphin brings website chat, a shared inbox, email and Smart QR codes into one customer support flow. Dolphin AI by AskDolphin answers routine questions from your own business content, and when a person is needed, your team takes over with the whole conversation in front of them.

What the video shows

The video follows a support question from wherever it starts: on a website, at a shop shelf, or after the order arrives. Dolphin AI by AskDolphin answers in the customer's language from the products, pages, FAQs and files you add as Data Sources. When the AI hands over, the conversation lands in one shared inbox with its full history, so your team picks it up where the AI left off, and email replies sit in the same place.

It then shows Smart QR codes on shelves, packaging and inserts, which open a chat about that exact item, and ends with the team tools: seeing who is browsing, customizing the chat widget and managing your team.

Chapters

From the video's own chapter list on YouTube.

0:00Support across website, in-store, and post-purchase
0:06AI + human support in one platform
0:12Train AI on your business content
0:19Instant answers in multiple languages
0:27Smooth human handoff in a shared inbox
0:35Smart QR support for shelves, packaging, and inserts
0:45Visitor context, customization, and team tools
0:54Support customers everywhere

Transcript

Word for word from the video's English captions.

0:00Support questions don't happen in one place anymore. They happen on your website, in your store, and after the sale.

0:06AskDolphin brings all of it into one simple support flow. Customers get instant help in multiple languages.

0:12And when a real person is needed, the conversation moves smoothly to your team with full context in one shared inbox.

0:20Sync your business data, website content, products, FAQs, and files, so Dolphin AI can answer with speed and accuracy.

0:28When AI hands off, your team jumps in smoothly. Every message stays in one shared inbox, and email replies move faster with AI by your side.

0:37With smart QR codes for shelves, packaging, and inserts, customers can scan and get support instantly wherever they are.

0:45See who's browsing, customize your widget, manage your team, and keep every conversation organized.

0:52AskDolphin helps you answer faster, support more customers, and create a smoother customer experience everywhere.

0:59Start free today.

Questions about AskDolphin

Something not answered? Ask us.

What is AskDolphin?

AskDolphin is customer support software for businesses: website live chat, email and Smart QR codes in one shared inbox. Dolphin AI by AskDolphin answers from the content you approve, and your team takes over whenever a person is needed.

Does Dolphin AI by AskDolphin reply to customers on its own?

Only when you let it. Automatic replies stay off until you turn them on, channel by channel, and in website chat you choose whether it answers always or only when your team is offline. Refund and cancellation requests always go to a person to approve.

How do I add AskDolphin to my website?

Install it from the Shopify App Store, add the AskDolphin plugin in Framer, or paste one embed into any other website. You can start on the Free plan or try every Pro feature free for 14 days; plans and prices are on the pricing page.

AskDolphin AI Customer Support Platform | Shared Inbox, Human Handoff & QR Support

What the video shows

Chapters

Transcript

Questions about AskDolphin

Try every feature free for 14 days.